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KYC App Instructions

KYC App

KYC App Instructions for ZCO Holders

Note: Existing ZCO holders who have completed the KYC procedure during the ICO do not need to submit it again.

ZCO Holders: How to Register at the Registration Portal

Complete the following steps to register at the registration portal:

  1. Visit the home page on the Zebi Public Blockchain portal: https://register.zebichain.com
  2. Click Register. You will be redirected to the registration page.
  3. Enter a valid email ID, secure password, and fill in the details in the other mandatory fields.
  4. After filling all the mandatory fields, click Submit. You will receive an OTP at the specified email ID for email verification. The Verify OTP page is displayed.
  5. Enter the valid OTP in the textbox and click Verify OTP.
  6. If the OTP verification fails, you will be prompted to retry on the same screen. Until the OTP verification is completed, users cannot register at the KYC portal. If the OTP verification fails, retry at the same step or you can retry starting from step 1.
  7. After successful verification of the OTP, a new screen is displayed where you will need to provide the KYC details.
  8. Update all the mandatory fields and click Submit. If the upload fails, it means that the user registration failed and you will need to retry at the same step, or you can retry starting from step 1.
  9. After completion of step 8, the user will be prompted to upload facial image on the next screen. If the upload fails, user can retry at the same moment or later by logging in to the portal using the email ID and the password.
  10. After completion of step 9, user will again be prompted to upload an image of the official ID on the next screen. If the upload fails, user can retry at the same moment or later by logging in to the portal using the email ID and the password.
  11. After completion of step 10, click Redirect to navigate to the login page
    • Now, users can login to the portal using their email ID and password.
  12. If either step 9 or 10 fails, users can still login to the portal using their email ID and the password, but they will be redirected to upload the KYC images after login by default.

ZCO Holders: How to Add the Missing KYC Details

Complete the following steps to add the missing KYC details:

  1. If further KYC information needs to be provided upon review, the KYC verifier will enable Update KYC for that user.
  2. After login, click View KYC in the profile drop-down menu.
  3. When the user clicks View KYC and then clicks Edit, the Update KYC page will be displayed.
  4. Enter values for all the KYC fields (except email and country) and click Submit.
  5. Once the updated KYC details are submitted, the status changes by default. If the KYC details are incomplete, steps 1 to 5 will need to be repeated.

Note

  • For queries, send an email to tokenmigration.support@zebi.io
  • Once the KYC is approved for a user, they will not have access to the portal to update the KYC information.